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Notices Informing Individuals About Nondiscrimination and Accessibility Requirements

 

Baraqa Homecare Agency (BHA) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. BHA does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

 

Baraqa Homecare Agency provides free aids and services to people with disabilities to communicate effectively with us, such as:

• Qualified sign language interpreters; and

• Written information in other formats (large print, audio, accessible electronic formats, and other formats).

 

BHA provides free language services to people whose primary language is not English, such as:

• Qualified interpreters; and

• Information written in other languages.

 

If you need these services, contact:

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Client Experience

796 Washington Avenue, Albany, NY 12203

Phone: 347.701.4567

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If you believe that Baraqa Homecare Agency has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability or sex, you can file a grievance with:

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Client Experience

796 Washington Avenue, Albany, NY 12203

Phone: 347.701.4567

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You can file a grievance in person or by mail, fax or email. If you need help filing a grievance, our Administrator is available to help you.

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You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

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U.S. Department of Health and Human Services
200 Independence Avenue SW
Room 509F, HHH Building
Washington, DC 20201
1.800.368.1019, 800.537.7697 (TDD)

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Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html

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Language Assistance Services

Attention:If you have hearing impairment, please utilize the NY Relay Service by calling 711 or 800.662.1220.

• Español (Spanish)

• 繁體中文 (Chinese)

• Tiếng Việt (Vietnamese)

• Русский (Russian)

• Deitsch (Dutch)

• 한국어 (Korean)

• Italiano (Italian)

• العربية (Arabic)

• Français (French)

• Deutsch (German)

• ગુજરાતી (Gujarati)

• Polski (Polish)

• Kreyòl Ayisyen (French Creole)

• ខ្មែរ (Mon-Khmer, Cambodian)

• Português (Portuguese)

• বাংলা (Bengali)